Privacy policy

PRIVACY POLICY

Golden Shilajit Official Website: https://www.goldenshilajitofficial.com

Last updated: August 2026

This Privacy Policy describes how Golden Shilajit Official collects, uses, and discloses your personal information when you visit or make a purchase from the site.

COLLECTING PERSONAL INFORMATION

When you visit the site, we collect certain information about your device, your interaction with the site, and the information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

  • Device information — collected automatically when you access our site using cookies, log files, web beacons, tags, or pixels. Includes browser version, IP address, time zone, cookie information, pages or products viewed, search terms, and how you interact with the site. Used to load the site accurately and to perform analytics to optimise our site. Shared with our processor Shopify.

  • Order information — collected from you when you place an order. Includes name, billing address, shipping address, payment information, email address, and phone number. Used to fulfil your order, process payment, arrange shipping, provide invoices and order confirmations, communicate with you, and screen orders for potential risk or fraud. Shared with our processor Shopify.

  • Customer support information — collected from you when you contact us. Used to provide customer support.

MINORS

This site is not directed to children or minors. We do not knowingly collect personal information from children.

SHARING PERSONAL INFORMATION

We share your personal information with service providers to help us provide our services and fulfil our contracts with you. For example:

  • We use Shopify to power our online store. You can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy
  • We may share your personal information to comply with applicable laws and regulations, to respond to a lawful request for information, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING

We may use your personal information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative's educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by visiting:

USING PERSONAL INFORMATION

We use your personal information to provide our services to you, which include: offering products for sale, processing payments, shipping and fulfilment of your order, fraud prevention, operating and improving the site, and keeping you up to date on new products, services, and offers where you have consented to receive such communications.

LAWFUL BASIS

Pursuant to the General Data Protection Regulation ("GDPR"), if you are a resident of the European Economic Area ("EEA"), we process your personal information under the following lawful bases:

  • Your consent
  • The performance of the contract between you and the site
  • Compliance with our legal obligations
  • To protect your vital interests
  • For our legitimate interests, which do not override your fundamental rights and freedoms

RETENTION

When you place an order through the site, we will retain your personal information for our records unless and until you ask us to erase this information, subject to any legal retention requirements. For more information on your right of erasure, please see the "Your Rights" section below.

AUTOMATED DECISION-MAKING

We do not make decisions about you based solely on automated processing that produce legal or similarly significant effects on you.

Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you. This includes temporary flagging of IP addresses associated with repeated failed transactions and temporary flagging of payment methods associated with those IP addresses.

YOUR RIGHTS

If you are a resident of the EEA, you have the right to access the personal information we hold about you, to port it to a new service, and to ask that your personal information be corrected, updated, or erased. If you would like to exercise these rights, please contact us at info@goldenshilajit.com.

Your personal information will be initially processed in Ireland and then may be transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify's GDPR documentation: https://help.shopify.com/en/manual/your-account/privacy/GDPR

COOKIES

A cookie is a small amount of information downloaded to your computer or device when you visit our site. We use functional, performance, and analytics cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences.

You can control and manage cookies through your browser settings. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

For a current list of cookies used by Shopify on merchant storefronts, see: https://www.shopify.com/legal/cookies

DO NOT TRACK

Please note that because there is no consistent industry understanding of how to respond to "Do Not Track" signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

CHANGES

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. The current version will always be available on this page.

CONTACT

Email: info@goldenshilajit.com

Phone: +92 334 8455205

Monday–Friday, 8:00am–5:00pm Pakistan Time