Terms of service

TERMS OF SERVICE

Golden Shilajit Official Website: https://www.goldenshilajitofficial.com

Last updated: August 2026

OVERVIEW

This website is operated by Golden Shilajit Official. Throughout the site, the terms "we", "us" and "our" refer to Golden Shilajit Official. By visiting our site and/or purchasing something from us, you engage in our service and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including those additional terms and conditions and policies referenced herein. These Terms apply to all users of the site, including browsers, customers, and contributors of content.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions, you may not access the website or use any services.

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 — ONLINE STORE TERMS

By agreeing to these Terms, you represent that you are of legal age in your state or province of residence to enter into a binding contract, or that you have given consent to allow any of your minor dependants to use this site.

You may not use our products for any illegal or unauthorised purpose, nor may you violate any laws in your jurisdiction in the use of the service.

A breach or violation of any of these Terms will result in immediate termination of your access to the service.

SECTION 2 — GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the service without express written permission from us.

SECTION 3 — SUPPLEMENT AND HEALTH DISCLAIMER

The products sold on this site are food supplements. The information provided on this site — including product descriptions, blog content, and any other materials — is for general informational purposes only.

Our products and the information on this website are not intended to diagnose, treat, cure or prevent any disease or medical condition, and are not a substitute for professional medical advice. Consult a qualified healthcare provider before using any supplement, particularly if you are pregnant, breastfeeding, taking medication, or have a medical condition.

SECTION 4 — ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions. Any reliance on the material on this site is at your own risk.

We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site.

SECTION 5 — PRODUCTS AND SERVICES

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return and Refund Policy.

We have made every effort to display product colours and images as accurately as possible. We cannot guarantee that your device display will accurately represent colours.

We reserve the right to limit the sales of our products to any person, geographic region or jurisdiction, to limit quantities, to discontinue any product at any time, and to modify product descriptions and pricing without notice.

We do not warrant that the quality of any products, services, or information purchased or obtained by you will meet your expectations.

SECTION 6 — ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email address provided at the time the order was made.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store.

For more detail, please review our Return and Refund Policy.

SECTION 7 — SHIPPING AND DELIVERY

We offer free worldwide shipping. Orders are typically processed within 1–2 business days. Estimated delivery times are provided as a guide only and are not guaranteed. For full details, please see our Shipping Policy.

SECTION 8 — INTERNATIONAL CUSTOMS AND IMPORT RULES

If you are ordering from outside the country of dispatch, you are responsible for ensuring that the products you order are permitted for import into your destination country and for paying any applicable customs duties, import taxes, or fees levied by your country's authorities. We have no control over these charges and are not responsible for delays caused by customs clearance.

SECTION 9 — RETURNS AND REFUNDS

We operate a 45-day return policy for eligible items. This is not a money-back guarantee. Full details of eligibility conditions, the return process, and refund timelines are set out in our Return and Refund Policy.

SECTION 10 — OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control. You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties or conditions of any kind. Any use by you of optional tools offered through the site is entirely at your own risk.

SECTION 11 — THIRD-PARTY LINKS

Certain content, products and services available via our service may include materials from third parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites, and we will not have any liability for any third-party materials, products, or services.

SECTION 12 — USER COMMENTS AND SUBMISSIONS

If you send us feedback, reviews, suggestions, or other submissions, you agree that we may use them in any medium without restriction or compensation. You are solely responsible for any content you submit and its accuracy. We take no responsibility for any comments posted by you or any third party.

SECTION 13 — PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 14 — ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site that contains typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times or availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice.

SECTION 15 — PROHIBITED USES

You are prohibited from using the site or its content for any unlawful purpose; to solicit others to perform unlawful acts; to violate any applicable laws or regulations; to infringe upon intellectual property rights; to harass, abuse, insult, harm, defame, or discriminate; to submit false or misleading information; to upload or transmit viruses or malicious code; to collect personal information of others without consent; to spam, phish, or scrape; or to interfere with the security features of the service.

We reserve the right to terminate your use of the service for violating any of the prohibited uses.

SECTION 16 — DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

We do not guarantee that your use of our service will be uninterrupted, timely, secure or error-free.

The service and all products and services delivered to you through the service are provided "as is" and "as available" for your use, without any representation, warranties or conditions of any kind, either express or implied.

To the fullest extent permitted by applicable law, Golden Shilajit Official, its directors, officers, employees, affiliates, agents, contractors, suppliers, service providers and licensors shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind arising from your use of the service or any products procured using the service.

Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under applicable law.

SECTION 17 — INDEMNIFICATION

You agree to indemnify, defend and hold harmless Golden Shilajit Official and its affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers and employees from any claim or demand, including reasonable legal fees, made by any third party due to or arising out of your breach of these Terms or your violation of any law or the rights of a third party.

SECTION 18 — SEVERABILITY

If any provision of these Terms is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms without affecting the validity and enforceability of any other remaining provisions.

SECTION 19 — TERMINATION

These Terms are effective unless and until terminated by either you or us. We may terminate this agreement at any time without notice if, in our sole judgment, you have failed to comply with any term or provision of these Terms.

SECTION 20 — ENTIRE AGREEMENT

These Terms, together with our Privacy Policy, Shipping Policy, and Return and Refund Policy, constitute the entire agreement between you and us and govern your use of the service, superseding any prior or contemporaneous agreements between you and us.

SECTION 21 — GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws applicable to our business operations.

SECTION 22 — CHANGES TO TERMS OF SERVICE

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to our website following the posting of any changes constitutes acceptance of those changes.

SECTION 23 — CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at:

Email: info@goldenshilajit.com

Phone: +92 334 8455205

Monday–Friday, 8:00am–5:00pm Pakistan Time